A HOYLAKE care home has been rated 'inadequate' by the CQC after it was deemed "not safe", "not well-led" and "not always caring".

The Court, on Barton Road in Hoylake, is a residential care home providing personal care to people, some of whom were living with dementia. At the time of the inspection, on June 14, there were 13 people living in the home.

Following the inspection at The Court, which is owned by Ryding Care Services Limited, the Care Quality Commission (CQC) rated the home 'inadequate'.

This inspection was prompted by a review of the information the CQC held about this service.

The report revealed that The Court was deemed inadequate in safety, effectiveness, and a well-led service, and required improvement in care and responsivity.

It read: "The findings of this inspection raised serious concerns with the management of the service and the safe delivery of care.

"There were also risks within the environment, as radiator covers were loose or broken, and there were broken pots and laundry detergent in the garden."

The report also highlighted that "medicines were not always stored and managed safely" and "not all staff had received relevant training and support to ensure they could carry out their job role effectively".

Issues were also raised saying "infection prevention and control practices were not always effective in minimising the risk of infections spreading" and daily records in relation to how much people ate and drank were not always completed robustly when concerns had been identified and people's intake needed to be monitored. T

However, comments from friends and relatives of the residents were positive. The report added: "People and their relatives told us they felt The Court was a safe place to be.

"Comments included, "Yes I feel very safe, no one can get in unless they ring the bell and staff open the door" and "Care has been superb, [relative] is safe."

The registered manager of The Court was contacted for a comment but did not respond.